{"id":58236,"date":"2020-06-24T16:35:07","date_gmt":"2020-06-24T16:35:07","guid":{"rendered":"https:\/\/cics-americas.com\/2020\/06\/24\/sqfi-certificate-extension-policy-copy\/"},"modified":"2021-09-29T01:25:40","modified_gmt":"2021-09-29T01:25:40","slug":"corrective-actions","status":"publish","type":"post","link":"https:\/\/dev.cics-americas.com\/es_mx\/corrective-actions\/","title":{"rendered":"\u00bfQu\u00e9 son las acciones correctivas en una auditor\u00eda?"},"content":{"rendered":"

Una auditor\u00eda se centra en la mejora. Teniendo esto en cuenta, es razonable pensar que sea necesario cambiar algunas cosas despu\u00e9s de la evaluaci\u00f3n. Algunas empresas pueden considerarlo un obst\u00e1culo, pero esto no puede estar m\u00e1s lejos de la realidad. Al implementar medidas correctivas, una empresa puede realizar ajustes (algunos m\u00e1s complejos que otros) en su sistema para perfeccionar sus procesos y, a su vez, obtener una certificaci\u00f3n. Entonces, \u00bfqu\u00e9 son las medidas correctivas?<\/p>\n\n\n\n



<\/p>\n\n\n\n

La definici\u00f3n<\/h2>\n\n\n\n

Una empresa ejecuta una acci\u00f3n correctiva para corregir una falla en su sistema y asegurarse de que no vuelva a suceder<\/strong>, abordando una no conformidad detectada durante una auditor\u00eda.<\/p>\n\n\n\n

Para tomar medidas correctivas, debe tener claro qui\u00e9n, qu\u00e9, cu\u00e1ndo, d\u00f3nde y por qu\u00e9. Esto le permitir\u00e1 conocer todas las especificaciones del problema para resolverlo con mayor rapidez y eficacia.<\/p>\n\n\n\n


<\/p>\n\n\n\n

Puede ser ut\u00f3pico pensar en corregir un fallo para siempre, pero lo que se debe buscar es minimizar la probabilidad de que vuelva a ocurrir. Estos son algunos aspectos que se deben considerar al tomar medidas correctivas:<\/p>\n\n\n\n


<\/p>\n\n\n\n

\"corrective<\/figure><\/div>\n\n\n\n



<\/p>\n\n\n\n

Correcci\u00f3n<\/h3>\n\n\n\n


<\/p>\n\n\n\n

Antes de implementar las medidas correctivas completas, debe tomar una medida inmediata que resuelva temporalmente el problema. Es importante saber que esta no es la medida correctiva que busca reparar el sistema.<\/p>\n\n\n\n


<\/p>\n\n\n\n

Informar a los clientes, poner en cuarentena un art\u00edculo o revisar un procedimiento son excelentes ejemplos.<\/p>\n\n\n\n


<\/p>\n\n\n\n

Dependiendo de la naturaleza de la no conformidad, debe determinar su magnitud para identificar lotes con el mismo problema potencial. Necesita saber si se trata de un incidente aislado o de un problema del sistema.<\/p>\n\n\n\n



<\/p>\n\n\n\n

Identificar la causa ra\u00edz<\/h3>\n\n\n\n


<\/p>\n\n\n\n

El siguiente paso es realizar un an\u00e1lisis profundo para identificar la causa ra\u00edz del problema. Al revisar todos los s\u00edntomas, podr\u00e1 llegar a la ra\u00edz del problema. Piense en ello como un diagn\u00f3stico m\u00e9dico. \"\u00bfPor qu\u00e9 est\u00e1 sufriendo el sistema? \u00bfQu\u00e9 evidencias medibles ha recopilado?\" Lo encontrar\u00e1 respondiendo a estas preguntas.<\/p>\n\n\n\n


<\/p>\n\n\n\n

Eliminar la causa ra\u00edz es la \u00fanica manera de evitar que un problema se repita. Algunas t\u00e9cnicas populares son 5 Whys<\/strong>, the Pareto analysis<\/strong>, <\/strong>lo the fishbone diagram<\/strong>.<\/p>\n\n\n\n


<\/p>\n\n\n\n

Cada uno presenta sus propios desaf\u00edos. Por ejemplo, los \"5 porqu\u00e9s\" generan una tendencia en el equipo a abordar los s\u00edntomas en lugar de ir m\u00e1s all\u00e1 y buscar la verdadera causa ra\u00edz. Por otro lado, el diagrama de espina de pescado se considera un enfoque m\u00e1s hol\u00edstico.<\/p>\n\n\n\n


<\/p>\n\n\n\n

\"corrective<\/figure><\/div>\n\n\n\n

<\/p>\n\n\n\n

Consulte tambi\u00e9n Los beneficios de una preauditor\u00eda durante un proceso de certificaci\u00f3n<\/a><\/p>\n\n\n\n



<\/p>\n\n\n\n

Acci\u00f3n correctiva<\/h3>\n\n\n\n


<\/p>\n\n\n\n

Cuando haya identificado la causa ra\u00edz, usted y su equipo deben desarrollar las tareas, los procesos y los dise\u00f1os para implementar cambios y resolver el problema.<\/p>\n\n\n\n


<\/p>\n\n\n\n

Todos los departamentos deben saber qu\u00e9 va a suceder para maximizar la eficacia. Este nivel de coordinaci\u00f3n permitir\u00e1 que todos comprendan c\u00f3mo les afectar\u00e1n las acciones. Por supuesto, es necesario documentar todo para la implementaci\u00f3n. Debe determinar qui\u00e9n es responsable<\/strong>, cu\u00e1ndo actuar\u00e1 y los detalles. Estos detalles le permitir\u00e1n revisar el proceso en el futuro.<\/p>\n\n\n\n


<\/p>\n\n\n\n

No se puede llegar a esta etapa hasta que se identifique la causa ra\u00edz. Es muy com\u00fan que las empresas implementen medidas correctivas que no abordan la causa ra\u00edz.<\/p>\n\n\n\n


<\/p>\n\n\n\n

La duraci\u00f3n de una acci\u00f3n correctiva depender\u00e1 de la complejidad del problema y de los pasos necesarios para implementarla.<\/p>\n\n\n\n



<\/p>\n\n\n\n

Demostraci\u00f3n de que el sistema funciona<\/h3>\n\n\n\n


<\/p>\n\n\n\n

Finalmente, al presentar sus acciones correctivas, el auditor determinar\u00e1 si son satisfactorias. Verificar su eficacia le permitir\u00e1 prevenir futuras no conformidades y garantizar que el sistema funcione seg\u00fan lo previsto. Tambi\u00e9n necesita un m\u00e9todo para demostrar que su funcionamiento y los problemas han desaparecido. Una auditor\u00eda interna<\/strong> podr\u00eda ser \u00fatil para comprobarlo.<\/p>\n\n\n\n



<\/p>\n\n\n\n

Las acciones correctivas son una parte esencial de cualquier auditor\u00eda de certificaci\u00f3n, por lo que usted y su equipo deben estar preparados para realizar estos cambios para lograr el objetivo final.<\/p>\n\n\n\n

Reference: Asia Quality Foods<\/p>","protected":false},"excerpt":{"rendered":"

An audit is all about improving. With this in mind, it’s reasonable to think that some things need to change after the evaluation. Some businesses may consider it an obstacle, but it couldn’t be further from the truth. By taking…<\/p>","protected":false},"author":7,"featured_media":58262,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-58236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"\nWhat are corrective actions in an audit?<\/title>\n<meta name=\"description\" content=\"Corrective actions are taken to address a problem in a system for identifying the root cause during a certification audit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.cics-americas.com\/es_mx\/corrective-actions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What are corrective actions in an audit?\" 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